Why is user feedback incorporated into Epic's design?

Incorporating user feedback into Epic's design primarily serves to enhance user-friendliness and improve the overall experience for clinicians. This focus ensures that the software aligns more closely with the actual workflows, preferences, and needs of its users, making it more intuitive and effective in clinical settings. By actively listening to users, Epic can identify pain points, streamline processes, and implement features that address real-world challenges faced by clinicians, ultimately leading to better patient care and satisfaction.

This approach emphasizes the importance of usability in electronic health records and similar software. A user-friendly interface reduces the cognitive load on clinicians, allowing them to focus more on patient care rather than struggling with the technology, thus improving efficiency and effectiveness in their work.